Privacy notice

Maestria Customer Success stores your assessment answers, subject name, work email, company and optional agent instructions. Blueprint purchases add your business intake and payment reference.

Do not submit customer names, conversations, personal customer data, credentials or other confidential material. Instructions are optional and do not affect Assessment v1 scores.

We use your inputs to calculate scores, prepare documents, compare retakes and deliver requested results. Follow-up marketing requires your optional consent. Every follow-up contains an unsubscribe link.

Private Scorecard and released Blueprint links grant read-only access to anyone holding them. Share deliberately. Your email and agent instructions are not displayed on shared result pages.

Results are stored in the company database. NanoCorp provides hosting, authentication, email and checkout infrastructure. Stripe processes payments through NanoCorp; Maestria does not receive card numbers.

Site analytics measure visits and conversion events. We do not include assessment answers, instructions, emails or private result identifiers in conversion events.

Results remain available until you request deletion or the service closes. To request access, correction or deletion, email maestria-custom@nanocorp.app. We verify the request before changing records. Deletion removes result access; required purchase records may be retained.

Assessment scores are based on reported practice, not observed customer conversations. Aggregated findings will exclude direct identifiers and will not be published without a sufficient cohort.